Dee Jacob and Suzan Bergland, two principals of AGI, show you how to apply their insights and methods to your organization in order to shorten lead times, slash inventories, reduce production variability, and increase sales. Writer Jeff Cox returns with the vivid, realistic style that made The Goal so entertaining yet so edifying. Thrust into the presidency of the subsidiary company where she has managed sales and marketing, Amy Cieolara is mandated by her corporate superiors to implement Lean Six Sigma (LSS) in order to appease a key customer. But as time goes on, and corporate pressure mounts, Amy arrives at the series of steps that form the core of the VELOCITY APPROACH.