Author: Laura Stack Publisher: Made for Success Audio Original Running Time: 36 Min.

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The Customer Bill of Rights: The Top 10 Things That Customers Want by Laura Stack

1. Understand Their Expectations
2. Maintain Enthusiasm
3. Create Special Relationships
4. Watch Your Language
When the quality and consistency of service go up, costs go down, so you’ll see higher profit and sustained growth. Good, reliable customer service breeds loyalty and builds trust, which is vital to retain customers. New and existing customers are your company’s biggest asset. Clearly, implementing the Customer Bill of Rights in your organization makes good business sense.

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This Author: Laura Stack This Publisher: Made for Success

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