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21 Ways to Defuse Anger and Calm People Down on Tape
 
Author: Michael Staver
Publisher: CareerTrack & Pryor Seminars
 Audio Original
Running Time: 1 Hr. 50 Min.


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# of Tapes : 2
 
 
 
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21 Ways to Defuse Anger and Calm People Down

21 Ways to Defuse Anger and Calm People Down

by Michael Staver



Author Michael Staver explains to the listener how to keep himself/herself calm when provoked by an angry party and how to sidestep angry reactions, such as sarcasm and personal attacks, and focus on the issues at hand. Staver also discusses what to do immediately when hostility flares up.



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  • Published: September 1997
  • LearnOutLoud.com Product ID: 2019534
Available On Volumes ISBN ISBN-13
Cassette 2 Tapes 1559777036 9781559777032

 Business  Negotiating
  Business  Public Speaking

 

This Author: Michael Staver
This Publisher: CareerTrack & Pryor Seminars
 
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