|
|
 |
|
The Container Store on VHS |
|
|
| |
The Container Store
|
|
Re-imagine Customer Service and Talent with Tom Peters
|
|
|
|
|
|
|
|
|
Great customer service comes from great people, but how do you hire, train, and retain the best people? More importantly, how do you get everyone to deliver the best service possible? In this program, Tom Peters will show you how great service happens. You will learn how The Container Store has developed the highest customer satisfaction and the lowest employee turnover rate of any major retailer in the nation.
The Container Store has been one of Fortune magazine’s ™ top "100 Best Companies to Work For" for five years in a row. How do they do it? Careful hiring, constant communication, lots of training, and hard work are the key elements that contribute to the success of The Container Store.
KEY LEARNING POINTS
•Embrace A Big Vision
•Hire Great People
•Communicate Constantly
•Train, Train, Train … Train All The Time
•Selling and Service Go Together
 Be the First to Review The Container Store
- Published:
2002
- LearnOutLoud.com Product ID:
T004666
| Available
On |
Volumes |
ISBN |
ISBN-13 |
|
Video Cassette |
|
|
|
|
Business
Sales & Marketing
Business
Business Leaders
|
|
| |
|
|
|
|
| |
|
We want LearnOutLoud.com to be the most complete and accurate resource for audio and video learning titles. Please let us know if you've found information missing or incorrect on this page.
Fill in the box below and click the 'Submit' button to suggest a change or email us at: suggestions@learnoutloud.com. Alternatively, feel free to add your suggestion directly to our Suggestion Wiki.
Your Email Address:
Email Address is not
required. We will not use your email address in any way except to get back to you regarding your suggestion.
|
|
|
|