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Recipe for Customer Service Success on Audio Download

Author: Rebecca L. Morgan
Narrator: Rebecca L. Morgan
Publisher: Morgan Seminar Group
Abridged Edition
Running Time: 32 Min.

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Recipe for Customer Service Success

by Rebecca L. Morgan

This entertaining and informative listen gives you three key ingredients every manager needs to include in their own recipe for customer service success. The concepts are illustrated with relevant stories and examples. Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and what to do if your customers have become "Nordstromized."

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Published: 2003
LearnOutLoud.com Product ID: R001141

Available On	Volumes	ISBN	ISBN-13
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Business

Strategy

This Author: Rebecca L. Morgan

This Narrator: Rebecca L. Morgan

This Publisher: Morgan Seminar Group

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