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Recipe for Customer Service Success on Audio Download
 
Author: Rebecca L. Morgan
Narrator: Rebecca L. Morgan
Publisher: Morgan Seminar Group
 Abridged Edition
Running Time: 32 Min.


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Recipe for Customer Service Success

Recipe for Customer Service Success

by Rebecca L. Morgan



This entertaining and informative listen gives you three key ingredients every manager needs to include in their own recipe for customer service success. The concepts are illustrated with relevant stories and examples. Learn how to mix up your own version of customer service success, how to define, match, and exceed your customer's expectations, how to reinforce and reward the behaviors you want repeated, and what to do if your customers have become "Nordstromized."



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  • Published: 2003
  • LearnOutLoud.com Product ID: R001141
Available On Volumes ISBN ISBN-13
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 Business  Strategy

 

This Author: Rebecca L. Morgan
This Narrator: Rebecca L. Morgan
This Publisher: Morgan Seminar Group
 
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