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Chip Conley: Happiness and Hospitality, a Business Model by Chip Conley

Chip Conley: Happiness and Hospitality, a Business Model

by Chip Conley

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Chip Conley, Founder, Joie de Vivre Hotels; Head of Global Hospitality, Airbnb; Author, Emotional Equations; Twitter: @ChipConley

Jenn Lim, CEO and Chief Happiness Officer, Delivering Happiness; Culture Book Creator and Consultant, Zappos

Twenty-six years ago Conley, disillusioned with corporate real estate, raised a million dollars and bought the decrepit Phoenix Hotel in San Francisco's Tenderloin neighborhood. By revamping the rundown San Francisco icon, he revolutionized the hotel business, developing his own unique transformative business model based on an individual's need for meaning, as outlined in Abraham Maslow's hierarchy of needs.

- See more at: http://www.commonwealthclub.org/event...


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