Total Quality Management: Managing Employees by Stephen George on Audio Book Download

Employee involvement is truly a Pandora's box, tempting to open but powerful enough to change a business forever. Applying their Total Quality Management method, Baldridge Award Chairman Stephen George and well-known quality consultant Arnold Weimerskirch, argue that employee involvement does not work as a short-term solution, but can provide massive long-term benefits to all companies. They explore several key issues, including how to get employees involved, how to keep them involved, and how businesses can use teamwork to enhance productivity. Total Quality Management: Managing Employees is an essential tool for anyone who wants to know how today's most successful companies are getting the most from their workers.

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