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What's Your Strategy for Managing Knowledge?
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Description
Some companies automate knowledge management, others rely on their people to share knowledge through more traditional means. Emphasizing the wrong approach - or trying to pursue both at the same time - can quickly undermine your business. In this article fromHarvard Business Review, the authors will help you determine which knowledge management strategy is best for your company, whether it's codification or personalization, and how it should reflect your competitive strategy. This article, which originally appeared in the March-April 1999 Harvard Business Review, is offered in audio form exclusively through Audible.
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