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1.
by Laura Stack
Available on:
Audio Download ($4.99)

The study of ethics seeks to address concepts such as good and bad, right and wrong, justice, and virtue. As ethics apply to customer service, it’s your attitude about the way to treat customers, which has to stem from an inner belief that it’s the RIGHT thing to do.

2.
by Laura Stack
Available on:
Audio Download ($4.99)

Do you process information quickly or let it pile up? Do you have piles of paper on your desk and piles of files in your computer? Bestselling author Laura Stack, The Productivity Pro, will use her proprietary 6-D System to show you how to manage information.

3.
by Laura Stack
Available on:
Audio Download ($4.99)

Would you like to learn how to get decision makers to read your documents? Would you like your materials to be placed at the top of the stack? Now you can! Learn from Laura Stack, the author of several published books, as she offers sage advice for successful business writing.

4.
by Laura Stack
Available on:
Audio Download ($4.99)

Is email the right tool for communicating effectively? Laura Stack will help you evaluate whether email is the appropriate method for your specific communication need.

5.
by Laura Stack
Available on:
Audio Download ($9.90)

Subjects include time management for leaders, identifying activities that waste your time, feedback and decision making, as well as interruptions and meeting management.

6.
by Laura Stack
Available on:
Audio Download ($4.99)

Do you waste time checking your social media sites every day? Is Facebook time sinkhole for you? Social media can be a useful tool or an ‘attractive distraction.’ Learn how to make social media work to add to your daily productivity, rather than kill it.

7.
by Laura Stack
Available on:
Audio Download ($11.99)

With the rapid pace of new information coming your way on your career and interests, now it is more important than ever to stay on the cutting edge. But with so much flow of information, how can you stay relevant and keep current on the rapid changes in your field?

8.
by Laura Stack
Available on:
Audio Download ($4.99)

Is your email your to-do list? Is it really keeping you organized? Technology CAN increase your productivity, if you use best practices for email.

9.
by Laura Stack
Available on:
Audio Download ($6.99)

Specializing in productivity improvement for high-stress industries, this international consultant shares her original principles on information overload....

10.
by Laura Stack
Available on:
Audio Download ($4.99)

SERVICE is SURVIVAL. We’re all competing for customers. If you don’t provide good service to them, they’ll go somewhere else.

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