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1.
by Shep Hyken
Available on:
Online Video (Free)
This engaging audio will help you clearly understand the differences between customer service and loyalty, complete with ten strategies that will help you build long-term, loyal relationships with your customers.
2.
by Shep Hyken
Available on:
Audio Download
Exceptional customer service is no accident! Great service providers know what to do, teach their employees how to do it, and then consistently deliver first-class service.....
3.
by Shep Hyken
Available on:
Audio Download
You must deliver an amazing customer experience. Why? It is the competitive edge of new-era business - in any market and any economy.
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