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Audiobooks Narrated by Steve Kramer

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Imagine if you could identify your business's most profitable customers, craft a better marketing strategy to communicate with them, and inspire them to buy more? Well now you can....

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In this perceptive and provocative look at everything from computer software that requires faster processors and more support staff to antibiotics that breed resistant strains of bacteria, Edward Tenner offers a virtual encyclopedia of what he calls "revenge effects"...

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Based on an exhaustive study of hundreds of sales reps and thousands of customers across multiple industries, the authors found that every potential customer contact falls into one of seven distinct profiles.

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In the tradition of The Power of Habit and Thinking, Fast and Slow comes a practical, playful, and endlessly fascinating guide to what we really know about learning and memory today - and how we can apply it to our own lives.

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Behind every awful, dangerous decision lurks one evil beast: the Cool.

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It's not enough to be right these days - especially when you're not left.

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Funny and sarcastic to the point of being mean (but in a nice way), The Joy of Hate points out the true jerks in this society and tells them all off....

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