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This Author: Kirsten Ross

Defeat the Drama at Work Podcast by Kirsten Ross

Defeat the Drama at Work Podcast

by Kirsten Ross

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Description

Tired of all of the mistakes, poor customer service, whining and complaining? Kirsten's insights and illustrative stories will give you the tools to improve team productivity, drive great customer service and become empowered as a leader. If you're an entrepreneur, business owner or leader with big goals but struggle to ignite your team then this is the podcast for you! Kirsten E. Ross, MLIR, SPHR reveals her proven strategies collected over more than 20 years! Don't let team drama stand in the way of your success! You have important work to do in this world. Find your fuel, align your team and achieve!


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Podcast Episodes




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 Podcast Website:
http://podcast.defeatthedrama.com

DTD 103 Hiring a Friend? Be Real About Your Reasons!


Mon, May 11, 2015


Recently Kirsten was working with a client and, as is often the case, they began sharing about a challenge with an employee.  The employee was missing deadlines and it was becoming a problem. They talked through some strategies and then…….there it was………

“I feel bad.  He’s my friend.”

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 102: The Secret to Increasing Your Capacity


Thu, May 07, 2015




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DTD 101: Power of a Positive Attitude - Lessons from a Teen


Mon, May 04, 2015


Kirsten teaches on the power of having a positive attitude.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 100: Celebrating Milestones


Thu, Apr 23, 2015


Episode 100...Time to CELEBRATE!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 099: Are You Bored?


Mon, Apr 20, 2015


Have you ever said you are bored? Listen to this episode.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 098: Just Get On With It!


Thu, Apr 16, 2015


What do you do to get your way?

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 097: What Do You Do To Get Your Way?


Mon, Apr 13, 2015


What do you do to get your way?

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 096: 6 Tips to Help You Say No Without Guilt


Thu, Apr 09, 2015


The 6 tips mentioned in this episode of Defeat the Drama will help you learn how to say no without feeling guilty.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 095: Jump! But Not to Conclusions


Mon, Apr 06, 2015


Make sure you ask all the quiestions before jumping to conclusions. Find out why this is imporant in this episode of Defeat the Drama!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 094: Learn a Super Simple Team Problem Solving Strategy


Thu, Apr 02, 2015


Learn to problem solve quickly with this simple trick in this episode of Defeat the Drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 093: How Full Are Your Trust Buckets?


Mon, Mar 30, 2015


Learn about Trust Buckets and how they can cause workplace drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 092: 6 Strategies to Stop Interruptions and Find Your Focus


Thu, Mar 26, 2015


Learn how to find your focus at work in this episode of Defeat the Drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 091: Do You Really Need a Meeting?


Mon, Mar 23, 2015


Meetings meetings meetings...how often are you having them? Are they really needed?

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama 



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DTD 090: Is Fear a Factor?


Thu, Mar 19, 2015


Fear often holds us back...but you can beat it. Find out how in this episode of Defeat the Drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama  



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DTD 089: Are You the "I'm too Busy" Bee?


Mon, Mar 16, 2015


Is your business really paying off?

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama  



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DTD 088: 6 Key Causes of Chronic Lateness and How to Overcome Them


Thu, Mar 12, 2015


Hear tips from Kirsten Ross on how to overcome the 6 key causes of chronic lateness.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama  



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DTD 087: I'll Be Happy When


Mon, Mar 09, 2015


Too many of us spend our lives saying, “I’ll be happy when…..” 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama  



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DYD 086: I Have to Babysit My Coworker and Fix Her Mistakes


Thu, Mar 05, 2015


Here is a Defeat YOUR Drama episode.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 085: You Failed to be Perfect?!?


Mon, Mar 02, 2015


Kirsten expresses the importance of grace in this episode of Defeat the Drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 084: Use Tenacious Language to Create Ownership and Action


Thu, Feb 26, 2015


In this episode Kirsten speaks on language and how to use it to create ownership and action.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DYD 083: How Can I Fire this Employee


Thu, Feb 19, 2015


In this episode Kirsten answers a question Tom asks who if from Michigan.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 082: Are You Blowing out the Flame?


Mon, Feb 16, 2015


Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 081: Often A Simple Tweak Is All It Takes To Overcome A Challenge


Mon, Feb 09, 2015


What difference a simple tweak can make.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 080: Is Your Attitude Generating Drama?


Thu, Feb 05, 2015


Kirsten shares a few stories in this episode that demonstrate how attitude can generate drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 079: 3 Tactics You Must Use to Thwart the Workplace Whiner


Mon, Feb 02, 2015


Time with a workplace whiner can never be re-claimed. Whether you use an abrupt strategy or one that takes more time, you'll benefit from the re-captured time and will protect your energy with these tactics.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 078: A Rolling Stone Gathers No Moss but Maybe You Want Some


Thu, Jan 29, 2015


Frank Zappa once said, “without deviation from the norm, progress is not possible.”

And then Victor Kiam added a humorous spin, “Even if you fall on your face you’re still moving forward. 

My original thoughts about this episode were to encourage forward momentum.  Make sure that you are working on something. But then I started reading up on the well know proverb, "a rolling stone gathers no moss."  



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DTD 077: Are Your Correction Conversations Igniting Change?


Mon, Jan 26, 2015


An aha moment from a leadership training provides insight for today's episode.  Is your employee focused on your business or themselves?  

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 076: Use Celebration to Energize Your Team


Thu, Jan 22, 2015


Issues and challenges steal our focus. They tend to come at us we don't have to seek them out. Finding good things to celebrate must happen with intention. Seek out celebration opportunities daily.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 075: Each Customer has a Unique Relationship


Mon, Jan 19, 2015


Are you creating relationships with your customers or just focusing on the transactions? People want to feel known, acknoweldge and appreciated. That includes clients. Here why you must create relationships and treat everyone individually.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DYD 074: I Need A Defeat The Drama Strategy For My Interview


Thu, Jan 15, 2015


Jane from the US asked:

I am being interviewed on the 6th of January for a Director position that will oversee a team that has been full of drama for the past year and a half. I have been informed that some on the team believe I am the reason for the previous directors dismissal, and that if I am to take the position, they won't work for me.

When asked in the interview, "How will you handle or deal with the current "drama" "unstructured" situation in the area?, what is the best way for me to answer?

Hear Kirstens solutions in this episode of Defeat YOUR Drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

 

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 073: Providing Service that Ignites Loyalty!


Mon, Jan 12, 2015


Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 072: How to Lose a Customer True Tales of a Courtesy Call Gone Awry


Thu, Jan 08, 2015


 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 071: Squirrel Lessons- Are Your Resources More Bountiful than You Know?


Mon, Jan 05, 2015


Lessons from squirrels.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 070: Defeat the Drama of Supervising Your Friends


Thu, Jan 01, 2015


Working with friends sounds great in theory but often wreaks havoc in your business.  Whether you hired a friend of became friends with someone you now supervise setting some boundaties and ground rules will help you eliminate drama.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 069: I Refuse to Stay Stuck! I Choose Change!


Mon, Dec 29, 2014


Do you feel stuck unnecessarily? Is it time for real change? Here are 7 questions to ponder to help you ignite change, transform your life, transform your work, get motivated, move on!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 068: Defeat Your Compensation Drama


Thu, Dec 25, 2014


Pay, compensation, hourly rates and salaries are all emotional topics. Learn to defeat your compensation drama with these 4 strategies. Integrating new business systems and processes with your team can be difficult. Listen to Kirsten as she gives six tips on making your new workflow changes a smooth transition for your team.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

 

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 067: Six Strategies to Create Team Change that Sticks


Mon, Dec 22, 2014


Integrating new business systems and processes with your team can be difficult. Listen to Kirsten as she gives six tips on making your new workflow changes a smooth transition for your team.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

 



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DTD 066: Stop Beating Yourself Up!


Thu, Dec 18, 2014


Failure to meet a goal can be frusterating. Beating yourself up about it won't help you get there. Listen to Kirsten explain the steps to help you achieve your goals.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DYD 065: I Have Employees But Still Feel Like I_m Doing all the Work!


Mon, Dec 15, 2014


Do you have a team of employees but you still feel like you're doing all the work? Hear the customized strategies Kirsten created for Sarah from South Carolina.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 064: Do You Remember Pretending? Where Could Your Imagination Take You Today?


Thu, Dec 11, 2014


What if that big dream could happen?  What if you could begin the journey and get at least half way there?   What would your business look like?  What could your life be?

Norman Vincent Peale said, “Shoot for the moon. Even if you miss, you'll land among the stars.”

And how fun would that be?

I think that drama is greater when we feel frustrated and unfulfilled.  Why not dream a little dream and create an action plan?  You just never know what you can make happen!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

 

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama



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DTD 063: Are You Limiting Your Team’s Success?


Mon, Dec 08, 2014


If something is not going well in your department or business look at you first and ask, “What did I do to contribute to this situation?”

As a leader you are empowered to fix what is broken with the team and to improve the outcomes your team is achieving.  

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 062: You Can Control Your Thoughts!


Thu, Dec 04, 2014


The human brain is amazing!  It’s a part of us but almost acts as a separate entity at times, especially if we let it.  And it sure can keep busy!   Left to wander our brans can create drama!  Do you just let your mind meander or are you intentional with your thoughts?    

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes

 



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DTD 061: Are You Really Suffering from a Lot of Little Problems?


Mon, Dec 01, 2014


Doesn’t it seem like life brings you one little hiccup after another?  It is often easy to stay busy fixing one small challenge after another.  Our lives or work can get consumed with the little nuisances coming at us. But, we’d still rather have a bunch of small manageable problems, right?

Well…..I’m going to ask you to examine that today.  You see, on the surface, little problems seem small and unrelated and one little challenge after another can consume our entire focus. 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes

 



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DTD 060: You Can Choose Gratitude Every Day


Thu, Nov 27, 2014


Giving thanks is important every day.  Thanksgiving is one day but it's important to give thanks daily.  Learn a fun activity to do with your kids to build gratitude into their day too.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DYD 059: How Can We Decrease Our Turnover?


Mon, Nov 24, 2014


A business owner writes in asking how he can decrease turnover. Listen to hear the five tips to solving this problem.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 058: You! Do You Invest Time For You?


Thu, Nov 20, 2014


Your time is a currency. How do you spend it?

Does the business of life take all of your time and attention? 

Your time is a currency and we all have a needs account.  It requires time and attention from ourselves or others to fill our tank.  An empty tank will almost always mean more drama as we find ourselves feeling resentful, overwhelmed, tired, burned out, unappreciated. 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind! 

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 057: Are You A Swooper?


Mon, Nov 17, 2014


What? You haven't heard this term before?

Well, if you were one of my perfectionists or people pleasing leader clients you probably would have heard it.  I’ve used this word for years to describe the act of diving in to fix problems or potential problems or perceived problems – or, to use the excuse that there is evidence of any of these in order to justify jumping in to take over.    

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 056: Are Hoops Creating Your Drama?


Thu, Nov 13, 2014


It’s time to talk about a drama-inducing tactic that many of my clients use or experience in their relationships both personal and professional.  I call it the Hoop! As in, jump through my hoop.  The hoop happens when one individual is testing another individual without their knowledge.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 055: Are Your Fears Stopping You? 5 Keys to Moving Ahead


Mon, Nov 10, 2014


Fear has a place. Fear tells us to go into protection mode.  Our physical well being is in danger!  

The problem is, the way we live today, that fear telling us to stop – don’t move – danger and the accompanying adrenalin rush are not usually consistent with the threat level. In this episode Kirsten will share five keys to help you move though your fears.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...

http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 054: Do You Hate Meetings? 5 Strategies to Create Meeting You'll Love


Thu, Nov 06, 2014


Meetings can be frusterating in many ways. In this episode Kirsten covers five key strategies to help create meetings that you will love!

Want to create even more pain around meetings? Do the Time is Money Activity 
Calculate: Average salary x # people in meeting x length of meeting = SCAREY!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 053: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Choose


Thu, Nov 06, 2014


Do you often make the wrong hiring decisions?  Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway?  In this episode Kirsten teaches the specific strategies on how to choose great candidates. 4th in a 4 part series.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 052: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Sift


Thu, Oct 30, 2014


Do you often make the wrong hiring decisions? Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway? In this episode Kirsten teaches the specific strategies on how to sift for great candidates. 3rd in a 4 part series.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 051: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Source


Mon, Oct 27, 2014


Do you often make the wrong hiring decisions?  Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway?  In this episode Kirsten teaches the specific strategies on how to source for great candidates. 2nd in a 4 part series.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 050: 4 Steps You Must Follow to Avoid the Disastrous Drama Generating New Hire: Plan


Fri, Oct 24, 2014


Do you often make the wrong hiring decisions?  Do you avoid terminating poor performers because you think you'll never be able to hire anyone better anyway?  In this episode Kirsten teaches the specific strategies to use to hire the right people right now.  1st in a 4 part series, in this episode you'll learn how to plan for the interview.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 049: 3 Common Barriers to Team Productivity & Great Service


Mon, Oct 20, 2014


Are you often frustrated with the performance of your team?  Is productivity not where it should be?  Are you plagued with too many customer service issues?  In this episode Kirsten discusses the three barriers to team productivity and great customer service - unlintended outcomes, ineffective reporting relationships, and resources.

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 048: 7 Common Consequences You Might Suffer If You Fail To Hold Your Team Accountable


Thu, Oct 16, 2014


Is it difficult for you to hold your team accountable?  Do you avoid correction conversations?  Listen and learn about the 7 common consequences you might suffer if you fail to hold your team accountable.  Gain the motivation you need to bust your fears and do what you must to create a dynamic team. 

1. Lost Productivity
2. Resentments
3. Overwhelm
4. Burnout
5. Increased Liability
6. Sabotage
7. Decreased Customer Service

Click to view the shownotes for this episode

Other Related Episodes to Listen to if You Haven’t Already

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 047: Choose Your Words Wisely! Do They Make You Wig Out?


Mon, Oct 13, 2014


The words we use can be powerful.  They can ignite emotion not only in us but also in others. This can be a good thing but at times can work against us! Listen to Kirsten as she teaches on the importance of our words in this episode of Defeat the Drama!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes

 



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DYD 046: My Boss Complains About Other Departments; What Can I Do?


Thu, Oct 09, 2014


In this Defeat Your Drama Episode Elizabeth asks a great question- My boss complains about other departments; what can I do? 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 045: Your Leadership Balancing Act


Mon, Oct 06, 2014


In this episode Kirsten teaches on the following:

• Communication
• Accountability
• Employee Discipline
• Structure
• Delegation

Have you found your leadership balance? 

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

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http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 044: Does Your Team Even Like Puzzles?


Thu, Oct 02, 2014


To lead your team well you must create the vision that is as clear as the beautiful picture on the box, assure that all of the pieces are there and that there is a clean surface to work on, assure you have the right people and then let your team go to it!

Click to view the shownotes for this episode

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 043: Simple Strategies to Eliminate Guilt in a Healthy Way


Mon, Sep 29, 2014


In this episode you will learn some simple strategies to eliminate guilt in a healthy way. Kirsten shares some great tips in this episode of Defeat the Drama that you can implement right away.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

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http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 042: Defining Your Unique Keys to Great Customer Service


Thu, Sep 25, 2014


Try out these keys to great customer service that Kirsten shares in this episode of Defeat the Drama! 

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DYD 041: I've Recommended Better Processes But Leaders Won't Implement Them


Mon, Sep 22, 2014


Jen from Fort Worth, TX asks,

I work in purchasing and previously worked in Customer Service where we made enhancements that saved time and money. In my transition, it was very clear we had broken systems and areas where we are very inefficient. I have submitted process improvement recommendations several times but they go through an approval process where I am not part of that discussion. (Leadership team) It takes some money to fix the issues. Our leadership team worried about hard cost savings but not savings where it's difficult to justify/capture. But at the same time, they are having everyone manually handle tactical issues and being inefficient. Help!

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!

http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DYD 040: My Co-Worker is Constantly Complaining


Thu, Sep 18, 2014


Catrina from Scotland, U.K. asks, "How do you reach out to someone at work who thinks they are doing "all these tasks"' to the point that certain tasks that they are supposed to be doing aren't done as much as they should? 

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
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Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DYD 038: Too Many Angry Customers! How Can I Respond?


Thu, Sep 18, 2014


Angry customers are difficult to work with. Matt writes in for help. Learn the quick strategies I share for winning ove an unhappy customer.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

If you enjoyed, I would really appreciate a review on iTunes



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DTD 039: To What Do You Commit? 6 Surefire Strategies to Help You Keep Your Word


Mon, Sep 15, 2014


Remember the Jerry Seinfeld episode where he vents at the car rental place with Elaine? They took the reservation they just didnt keep it. How often are you doing that with your commitments?

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
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DTD 037: Defriending - Conquering Their Stay Stuck Strategies


Mon, Sep 08, 2014


This Defeat the Drama episode is about defriending and how to handle it with your team.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
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http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 036: Defensiveness - Conquering Their Stay Stuck Strategies


Thu, Sep 04, 2014


This Defeat the Drama episode is about defensiveness and how to handle it with your team.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 035: Denial - Conquering Their Stay Stuck Strategies


Mon, Sep 01, 2014


This Defeat the Drama episode is about denial and how it can impact your team.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

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DTD 034: Deflection - Conquering Their Stay Stuck Strategies


Fri, Aug 29, 2014


This Defeat the Drama episode is about deflection and how it can impact your communication with your team.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

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http://podcast.defeatthedrama.com/defeat-your-drama

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DYD 033: I Hired My Friend and it's Not Working Out! Now What?


Wed, Aug 27, 2014


Hiring a friend seems like such a great idea. You know them. You know you get a long and they care about you so thtey must care about your business. Unfortunately, hiring a friend rarely works as planned.

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
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DTD 032: Shift Your Mindset to Create Guilt-Free Correction Conversations


Mon, Aug 25, 2014


This episode Kirsten talks on Correction Conversations and The New Mindset.

View Episode 32 Shownotes

Related Episodes:

Episode 26 5 Keys to Igniting Great Correction Conversations 

Episode 28 5 Keys to a Life of Healthy Boundaries

If you enjoyed, I would really appreciate a review on iTunes



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DTD 031: In Your Communication Focus on Message Over Method


Fri, Aug 22, 2014


Communication can be challenging. Often we speak louder and longer in an effort to be heard. Is this effective? How do you react when someone's communication method is not ideal?

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/    

Shownotes are available at the link below
http://goo.gl/RG7dfF

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

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DTD 030: Let Their Why be the Reason Not the Justification


Wed, Aug 20, 2014


Often we get sidetracked in trying to figure out why somoene is behaving poorly or not performing on the job. We shift our focus to diagnosing the reason and let it be a justification. At some point you must accept what is so and take action from there.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

Shownotes are available at the link below
http://goo.gl/bQTcw8
  

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

If you enjoyed, I would really appreciate a review on iTunes



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DTD 029: 5 C's to Creating Ideal Connections


Mon, Aug 18, 2014


Networking has gotten a bad rap. Do you avoid networking? Or go and feel uncomfortable? Let's create some realisitic goals and tweak your networking mindset so that you can do more than tolerate networking. What if you could even enjoy it?

Shownotes are available at the link below
http://goo.gl/25T07X

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/    

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

If you enjoyed, I would really appreciate a review on iTunes



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DTD 028: 5 Keys to a Life of Healthy Boundaries


Mon, Aug 18, 2014


Where do you have building resentments in your relationships? Are you plagued with overwhelm? Healthy boundaries are the key to living a healthy balanced life. Set healthy boundaries in leadership and life.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/    

Shownotes are available at the link below
http://goo.gl/RG7dfF

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

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DTD 027: What Goes on in Your Head? Robert T. Kiyosaki Says it’s Important to Know!


Wed, Aug 13, 2014


It's time to think about what you think about. What words do you use about yourself and your circumstance, are your incouraging or discouraging? Learn to take control of your thoughts in this episode of Defeat the Drama.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/    

Shownotes are available at the link below
http://goo.gl/nAwf19

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

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DTD 026: 5 Keys to Igniting Great Correction Conversations


Mon, Aug 11, 2014


Managers, supervisors and leaders often find it difficult to give diciplinary action or give correction conversations with defensive employees. Conversations can become heated, loud and out of control. This episode provides 5 key strategies to initiate tough conversations with ease.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/   

Shownotes are available at the link below
http://goo.gl/Kl7OCH

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

If you enjoyed, I would really appreciate a review on iTunes



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DTD 025: Document for Ease of Mind, Teaching Tools and Freedom


Fri, Aug 08, 2014


If a key employee left your organization would you be able to pick up their job? Do you have passwords and access url's documented for your social media accounts and website? Documenting processes, passwords, procedures and more is important.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/   

Shownotes are available at the link below
http://goo.gl/iuSjcG

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

If you enjoyed, I would really appreciate a review on iTunes



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DYD 024: My Business Partner Moves too Slowly! What Can I Do?


Wed, Aug 06, 2014


Defeat Your Drama - Ron from Orlando shares his Drama Challenge. His business partner moves too slowly. He gets analysis paralysis. Ron wants to move the business into new markets.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/   

Shownotes are available at the link below
http://goo.gl/WRgW4W

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

 

If you enjoyed, I would really appreciate a review on iTunes



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DTD 023: I Choose: Defeat Your Resignation and Victim Mentality Now


Mon, Aug 04, 2014


Resignation and a victim mentality zap energy. Even when options are limited you have choices. You can feel empowered in a moment. Try this simple strategy to change your perspective immediately. 

Shownotes are available at the link below
http://goo.gl/ZiHA81

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage

Submit your Drama Question at the below link...
http://podcast.defeatthedrama.com/defeat-your-drama

 

If you enjoyed, I would really appreciate a review on iTunes



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DTD 022: My Bad Customer Service Experience: Let it Be Your Gain


Fri, Aug 01, 2014


A trip for new tires ends in frustration and a free tire. Could this bad customer service experience have been avoided? Did workplace drama play a role? Let my bad experience be your gain as I share lessons learned.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/   

Shownotes are available at the link below
http://goo.gl/76VomU

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 11.3 MB (Click to Play on Mobile Device)
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DTD 021: Do You Know Your Purpose? 2 Simple Steps to Help Reveal Yours


Wed, Jul 30, 2014


We all have an innate desire to live a life of purpose. Some of us are aware of the yearning while others stuff it. Learn 2 simple steps to help you find your life's purpose.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/   

Shownotes are available at the link below
http://goo.gl/VX2ifg

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 19.9 MB (Click to Play on Mobile Device)
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DTD 020: But Why is Your Employee Annoying You? 2 Simple Steps to Find the Why and Take Action


Mon, Jul 28, 2014


Feeling annoyed with an employee without diagnosing why keeps you stuck. You must get clear to create a targeted strategy to fix the situation.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/DtRDai

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 12.5 MB (Click to Play on Mobile Device)
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DTD 019: How Do Leaders Create A Business Culture?


Fri, Jul 25, 2014


Leaders create business culture. Learn the specific steps you can take to create a culture aligned with your business objectives. Improve customer service, engage your team and reach your goals.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/gLa1RS

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 15.9 MB (Click to Play on Mobile Device)
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DTD 018: Find Focus Time for Success


Wed, Jul 23, 2014


We get caught up in staying busy and think this is the path to success. We can task our way to success. Unfortunately, this isn't the case. You must find focus time to create the right actions to achieve success.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/L6hOMy

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 9.8 MB (Click to Play on Mobile Device)
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DYD 017: Two Employees are Feuding! What can I do?


Mon, Jul 21, 2014


Defeat Your Drama - Dave from Delaware shares his Drama Challenge.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/BW2i6I

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 14.0 MB (Click to Play on Mobile Device)
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DYD 016: My Departments Are At Odds: What Can I Do?


Fri, Jul 18, 2014


Kirsten shares customized strategies for Rick from Kansas who is a leader with two feuding departments.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/X2JBF3

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 11.7 MB (Click to Play on Mobile Device)
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DTD 015: Escalate Customer Issues to Connect and Create Loyalty


Wed, Jul 16, 2014


Does your business handle customer service issues well? You must have a good customer issue escalation process to create great customer service. Connect with your customers and show empathy to create loyalty.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/  

Shownotes are available at the link below
http://goo.gl/NMCbrm

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 12.4 MB (Click to Play on Mobile Device)
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DTD 014: What Motivates You? The Carrot or the Stick?


Mon, Jul 14, 2014


What motivates you? It's important to know. Do you move away from what you don't like or move towards a specific goal? Either way you must have a destination planned or you never know where you might end up.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/ 

Shownotes are available at the link below
http://goo.gl/YQNQuR

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 7.4 MB (Click to Play on Mobile Device)
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DTD 013: Simple Steps to Great Process Improvement


Fri, Jul 11, 2014


Implementing a simple process improvement system will do more than just increase your productivity. It will help you defeat drama! Try this simple system that will work any organization or non-profit.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/ 

Shownotes are available at the link below
http://goo.gl/MDv646



Download File - 20.3 MB (Click to Play on Mobile Device)
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DYD 012: I Love My Job, But My Boss is a Tyrant! What Can I Do?


Wed, Jul 09, 2014


Kirsten shares customized solutions for Sarah from Oregon who has a difficult boss.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/ 

Shownotes are available at the link below
http://goo.gl/xKuvim

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 8.0 MB (Click to Play on Mobile Device)
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DTD 011: 7 Characteristics of a Great Trusted Advisor


Mon, Jul 07, 2014


Successful leaders and business owners have good trusted advisors. What are the elements of a trusted advisor? You don't want to give this prestigious spot to just anyone willing to offer an opinion. Learn the 7 key characteristics of a great trusted advisor.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/ 

Shownotes are available at the link below
http://goo.gl/gyAemb

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 14.1 MB (Click to Play on Mobile Device)
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DTD 010: How Do You Define Success to Achieve it?


Wed, Jul 02, 2014


Learn how to define success in a moment to provide joy and momentum. Achieve your goals, celebrate success and continue to succeed.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/ 

Shownotes are available at the link below
http://goo.gl/rPl91G



Download File - 7.2 MB (Click to Play on Mobile Device)
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DTD 009: Choose a Positive Perspective:


Mon, Jun 30, 2014


Amy Van Dyken-Rouen, Olympic Swimmer, provides an inspiring example. You can choose an empowering, positive perspective in any situation.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

 

 

Shownotes are available at the link below
http://goo.gl/y258ul



Download File - 9.3 MB (Click to Play on Mobile Device)
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DTD 008: Focus on Influence vs. Blame to Feel Empowered


Wed, Jun 25, 2014


To feel empowered you must focus more on where you can have a positive influence and less on blame. Blame focuses us outwards for the cause of an unintended outcome and furthers the belief that we are a victim and can do nothing. Focus, instead on where you can have a positive impact on a situation that has gone awry.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

 

Shownotes are available at the link below
http://goo.gl/pwLj4r



Download File - 8.6 MB (Click to Play on Mobile Device)
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DTD 007: Overcoming People Pleasing Leadership


Mon, Jun 23, 2014


People pleasing in our lives ignites overwhelm and resentment in our relationships.  As a leader, people pleasing can create even more issues.  Learn the clues to look for to see if you are engaging in people pleasing behavior.  Can your team trust a people pleaser?  Learn a simple formula to end people pleasing behavior.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

Shownotes are available at the link below
http://goo.gl/mwYIVj



Download File - 26.4 MB (Click to Play on Mobile Device)
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DTD 006: Leadership Lessons from a 9 Year Old Boy


Fri, Jun 20, 2014


Sometimes our lessons come from unexpected sources.  Learn leadership lessons from a 9 year old boy who had a big vision for an exciting journey in a water park.  Riding a Lazy River has never been so fun!

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

Shownotes are available at the link below
http://goo.gl/niI4M0



Download File - 10.3 MB (Click to Play on Mobile Device)
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DTD 005: Engage Your Team


Sat, Jun 14, 2014


Leaders, business owners, entrepreneurs, nonprofit leaders you must engage your team. You don’t want employees who are just there for a paycheck.

Employees who are there for money will leave as soon as they get their next opportunity for more dollars. And the work will not inspire them. Often they will do the minimum required rather than what it takes to excel. You want them fired up and engaged in providing great customer service or serving your nonprofit community. You want them attached to your business mission and business objectives. Engaged teams are more loyal, miss less work and achieve more. You will learn some key, simple strategies to engage your employees in the important work that you are doing in your business, nonprofit, social enterprise.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

Shownotes are available at the link below
http://goo.gl/rTNrHR

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 17.9 MB (Click to Play on Mobile Device)
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DTD 004: No More Anger Management


Sat, Jun 14, 2014


The world is filled with anger management strategies. While this is a step in the right direction and has encouraged us to be respectful, I believe that we've gone too far. Learn 3 simple strategies to use to eliminate anger rather than avoid or manage anger.

Submit YOUR Drama Challenge at the link below http://podcast.defeatthedrama.com/defeat-your-drama/

Shownotes are available at the link below
http://goo.gl/uJkjvn

Signup for the free webinar at the link below: Surefire Strategies To Get Your Team Motivated Without Losing Your Mind!
http://www.defeatthedrama.com/webinarsignuppage



Download File - 22.2 MB (Click to Play on Mobile Device)
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