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This Author: Shep Hyken
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Be a Star with Your Customers and Keep Them Forever by Shep Hyken

Be a Star with Your Customers and Keep Them Forever

Moments of Magic

by Shep Hyken

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33 Min.
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Based on Shep's highly rated book “Moments of Magic”, Shep focuses on the concept of creating a Moment of Magic™. Shep covers ten specific strategies and concepts in this highly entertaining recording that will help YOU look like a star in your customers' eyes. This is a must-have audio for anyone looking to boost their customer service skills, as told by one of the leading authors and Wall Street Journal best seller.


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More Details

  • Published: December 2010
  • LearnOutLoud.com Product ID: B040951